Returns & Exchanges

At earth® shoes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items in their original packaging. We strive to make the process as sustainable and seamless as possible to ensure your comfort every step of the way.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and secure it to your original shipping box.

• 3.
  Drop Off Package

  Take your package to the nearest authorized carrier location; ensure the shoes are in their original branded box to qualify for a full refund.

• 4.
  Receive Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.