Frequently Asked Questions
Everything you need to know about earth® shoes and your shopping experience.
What is the earth® shoes commitment to sustainability?
At earth®, we design with the planet in mind by utilizing recycled materials, water-saving tanning processes, and biodegradable components to minimize our environmental footprint.
How do I determine my correct shoe size?
Our shoes generally run true to size. We recommend consulting our detailed Size Guide, which includes measurements and conversion charts for US, EU, and UK sizing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Simply visit our Returns Portal to generate a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are earth® shoes designed for all-day comfort?
Yes, every pair features our signature Powerpath® footbed design, which energizes and uplifts every step with reinforced arch support and shock-absorbing foam.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to provide earth® comfort to more countries in the near future.